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All systems operational

Refreshed

Components

Revolution VoIP

Operational

Revolution Internet

Operational

Revolution Cloud - IaaS

Operational

Revolution Hosted Exchange

Operational

Revolution Microsoft 365

Operational

Revolution Remote Access Service

Operational

Monitors

SSL POP Office365

Uptime 212 days 4 hours 30 minutes 9 seconds

Operational

Oct 17, 2021
Uptime 100.000 %
Oct 18, 2021
Uptime 100.000 %
Oct 19, 2021
Uptime 100.000 %
Oct 20, 2021
Uptime 100.000 %
Oct 21, 2021
Uptime 100.000 %
Oct 22, 2021
Uptime 100.000 %
Oct 23, 2021
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

SSL SMTP Office365

Uptime 212 days 4 hours 29 minutes 4 seconds

Operational

Oct 17, 2021
Uptime 100.000 %
Oct 18, 2021
Uptime 100.000 %
Oct 19, 2021
Uptime 100.000 %
Oct 20, 2021
Uptime 100.000 %
Oct 21, 2021
Uptime 100.000 %
Oct 22, 2021
Uptime 100.000 %
Oct 23, 2021
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

MS Teams

Uptime 212 days 4 hours 17 minutes 6 seconds

Operational

Oct 17, 2021
Uptime 100.000 %
Oct 18, 2021
Uptime 100.000 %
Oct 19, 2021
Uptime 100.000 %
Oct 20, 2021
Uptime 100.000 %
Oct 21, 2021
Uptime 100.000 %
Oct 22, 2021
Uptime 100.000 %
Oct 23, 2021
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

MSOneDrive

Uptime 212 days 4 hours 20 minutes 51 seconds

Operational

Oct 17, 2021
Uptime 100.000 %
Oct 18, 2021
Uptime 100.000 %
Oct 19, 2021
Uptime 100.000 %
Oct 20, 2021
Uptime 100.000 %
Oct 21, 2021
Uptime 100.000 %
Oct 22, 2021
Uptime 100.000 %
Oct 23, 2021
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

MS Azure

Uptime 212 days 4 hours 13 minutes 37 seconds

Operational

Oct 17, 2021
Uptime 100.000 %
Oct 18, 2021
Uptime 100.000 %
Oct 19, 2021
Uptime 100.000 %
Oct 20, 2021
Uptime 100.000 %
Oct 21, 2021
Uptime 100.000 %
Oct 22, 2021
Uptime 100.000 %
Oct 23, 2021
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

MS Azure Login

Uptime 212 days 4 hours 10 seconds

Operational

Oct 17, 2021
Uptime 100.000 %
Oct 18, 2021
Uptime 100.000 %
Oct 19, 2021
Uptime 100.000 %
Oct 20, 2021
Uptime 100.000 %
Oct 21, 2021
Uptime 100.000 %
Oct 22, 2021
Uptime 100.000 %
Oct 23, 2021
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

MS SharePoint

Uptime 212 days 4 hours 8 minutes 41 seconds

Operational

Oct 17, 2021
Uptime 100.000 %
Oct 18, 2021
Uptime 100.000 %
Oct 19, 2021
Uptime 100.000 %
Oct 20, 2021
Uptime 100.000 %
Oct 21, 2021
Uptime 100.000 %
Oct 22, 2021
Uptime 100.000 %
Oct 23, 2021
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

MS SharePoint Files

Uptime 212 days 4 hours 5 minutes 54 seconds

Operational

Oct 17, 2021
Uptime 100.000 %
Oct 18, 2021
Uptime 100.000 %
Oct 19, 2021
Uptime 100.000 %
Oct 20, 2021
Uptime 100.000 %
Oct 21, 2021
Uptime 100.000 %
Oct 22, 2021
Uptime 100.000 %
Oct 23, 2021
Uptime 100.000 %

Uptime over the past 7 days100 % uptime

System metrics

Incident history

Users in New Zealand unable to access Microsoft services

Resolved | Aug 27, 2021 | 11:30 GMT+12:00

Final status: We’ve determined that our service was operating as expected; however, we’ve confirmed that a third-party ISP introduced a change that caused access to our Microsoft 365 services to be impacted. The third-party ISP corrected the issue and we’ve confirmed that impact has been resolved.

Internet Outage - UFB, HSNS, DSL

Closed | Mar 11, 2021 | 15:06 GMT+13:00

Incident is closed and a outage report will be available shortly.

+Show history

  • Monitoring | Mar 11, 2021 | 13:04 GMT+13:00

    Services are starting to restore.

    We are monitoring and investigating what caused the issue. No cause of outage at this stage.

    If you do not have internet, please restart your router, and if continued internet/voice issues please submit a support ticket via helpdesk@rvn.co.nz

  • Resolution in progress | Mar 11, 2021 | 12:57 GMT+13:00

    Connectivity looks to be coming back now. We are still investigating with supplier and will provide futher updates shortly.

  • Open | Mar 11, 2021 | 12:44 GMT+13:00

    Internet supplier is currently investigating issues. We are waiting for an update on this.

VoIP Service Outage

Closed | Sep 09, 2020 | 21:17 GMT+12:00

No further issues reported.

+Show history

  • Closed | Sep 09, 2020 | 21:12 GMT+12:00

    All voice services are back up and engineers are monitoring this situation closely.

VoIP Service - Outbound Calling Issues

Closed | Sep 08, 2020 | 14:05 GMT+12:00

We've had reports from a number of customers stating there have been outbound calling issues today around 12:50pm. We are monitoring and following up with service provider. When we know more, we will keep you informed.

No more issues have been reported.

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