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Incident

Internet Outage - UFB, HSNS, DSL

Closed | Mar 11, 2021 | 15:06 GMT+13:00

Incident is closed and a outage report will be available shortly.

Monitoring | Mar 11, 2021 | 13:04 GMT+13:00

Services are starting to restore.

We are monitoring and investigating what caused the issue. No cause of outage at this stage.

If you do not have internet, please restart your router, and if continued internet/voice issues please submit a support ticket via helpdesk@rvn.co.nz

Resolution in progress | Mar 11, 2021 | 12:57 GMT+13:00

Connectivity looks to be coming back now. We are still investigating with supplier and will provide futher updates shortly.

Open | Mar 11, 2021 | 12:44 GMT+13:00

Internet supplier is currently investigating issues. We are waiting for an update on this.

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